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Investment Watches is focused on providing the easiest and safest place to buy, sell and invest in luxury watches. To deliver this all watches post 1990 come with our 2 year mechanical warranty. Newer watches may come with manufacturer warranty if they are sold with a manufacturer guarantee documentation.
Timepieces sold by Investment Watches have a mechanical 2-year warranty from the date of purchase. The Date of purchase is defined as the date on the purchase receipt.
Investment Watches will repair any mechanical malfunction that includes labor, us replacing any damaged parts and normal service if needed.
The repair warranty does not cover water damage, incidental damages or all abuse. The warranty does not cover wear and tear damages such as scratches, finish, crystals, glass, straps.
Watches that are pre 1990 are not covered by our mechanical service, since parts are not always available.
Investment Watches will, at its sole discretion, determine the applicability of its warranty to each timepiece for which a warranty is claimed.
Upon return request Investment Watches will provide a return shipping label at our cost. Watches can also be delivered or picked up at one of our showroom locations. Please schedule an appointment.
All watches sold by Investment Watches come with a lifetime authenticity guarantee. We do not sell watches that are replicas or contain inauthentic parts. All watches have the original manufacturer’s serial number intact and without any alterations.
If a replica watch is detected when delivering a watch to us, we will confiscate the watch and deliver it to the authorities.
In a case where something in a purchased timepiece is not 100 % authentic, we will provide a full refund.